Customer Success Stories

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top DTC brands around the subscription world.

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Stay Ai

How Good Protein Drives 25% of Subscription Revenue at Zero CAC

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Recharge

Plants Basically measured 180% rise in save rate

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Recharge

Vets Love Pets measured 2x subscription revenue in 6 months

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Four Sigmatic measured 90% rise in subscription cancellation save rate

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Recharge

Seven Miles measured 150% rise in subscription conversion

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Skio

Keto Chow: Advanced API Integration

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Appstle

Organics Ocean: 5X Subscription Growth After Migration to Loop

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Recurly

Because: From Custom Setup to Loop

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Recharge

Ever Eden measured 8X subscriber growth in 3 months

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NutriPaw reports subscription revenue grew from 5% to 28.6% over 9 months

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Bold

Live Bearded Scaled Subscriptions from 5% to 20% of Revenue In 9 Months

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Custom Setup

Lumin: 17% More Revenue From Existing Subscribers (4 months)

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Recharge

Pane Vivo measured 34% drop in support inquiries

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Recharge

OSEA Malibu Reported Churn Moved from 10% to 5% After Migration to Loop

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Recharge

Mammaly measured 30% payment updates, 18% reactivations

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Bold

TruHeight Grew Its Subscriber Base by 314% in 12 Months

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Stay Ai

Good Protein’s Subscriptions Soared 400% in 4 Months

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Recharge

Lilac St. measured 72.7% subscription revenue growth

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Recharge

Livingood Daily Reported Churn Moved from ~10% to ~2% After Migration to Loop

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Smartrr

How Veloforte Cut First-Order Cancellations by 30%

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Recharge

BEAM Supplements tracked ~30% cancellation drop in 3 weeks

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NutriPaw reports subscription revenue grew from 5% to 28.6% over 9 months

“ We migrated to Loop in Q4 2023 and experienced accelerated growth with significant churn reduction. Loop's retention tools and seamless process made the transition highly successful. ”

Connor Westby
Co-founder, NutriPaw
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How Good Protein Drives 25% of Subscription Revenue at Zero CAC

“ By far the best subscription app. Our company used to work with every other subscription app before finding Loop. Their features are much more advanced than other apps. We have direct communication with their team so we have A1 support and we constantly work together to find strategies. The migration was seamless compared to the other big apps out there. ”

Etienne Demers- Gratton
E-Com Manager, Good Protein
Advanced API Integration

Plants Basically measured 180% rise in save rate

“ You guys kill it, you guys are awesome, and really stoked with the growth we've had so far. ”

John Palmere
Founder, PlantsBasically
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Vets Love Pets measured 2x subscription revenue in 6 months

Australian online veterinary store Achieves 52% Subscription Revenue Mix Through Strategic Retention and Growth Initiati...

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Organics Ocean: 5X Subscription Growth After Migration to Loop

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“ They've been everything we hoped for: super responsive and nimble in making customizations/improvements, but also stable and secure with never any down time or issues. “

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Four Sigmatic measured 90% rise in subscription cancellation save rate

"I'm not sure what other brands are seeing but I freaking love this feature."

Markus Karjalainen
Growth & Retention Marketing, Four Sigmatic
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Seven Miles measured 150% rise in subscription conversion

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“ Working with Nihal and the Loop team has taken our subscription model to the next level. The new tiered discounts have driven impressive growth, and their personalised support has been a game-changer for our coffee subscription business. We’re excited to see how much further we can go together. ”

Ramona Taxis
Head of E-Comm and Consumer Marketing, Seven Miles Coffee
Mammaly
Migrated FROM: Recharge
Our Success Manager has been fantastic.
Hello Bello
Migrated FROM: Recharge
Their commitment to long-term partnerships and 24/7 support stands out.
Be Amazing
Migrated: Recharge
A+ support makes Loop my favorite piece of SaaS
Primal Queen
Migrated frOM: Skio
Team is super responsive and is constantly helping us
Osea
Migrated FROM: Recharge
Support and customer success teams are responsive and knowledgeable
BB Company
Migrated FROM: Recharge
Exceptional 24/7 customer service
Good Protein
Migrated FROM: Stay.ai
Direct communication with the team and A1 support
Mammaly
Migrated FROM: Recharge
Our Success Manager has been fantastic.
Hello Bello
Migrated FROM: Recharge
Their commitment to long-term partnerships and 24/7 support stands out.
Be Amazing
Migrated: Recharge
A+ support makes Loop my favorite piece of SaaS
Primal Queen
Migrated frOM: Skio
Team is super responsive and is constantly helping us
Osea
Migrated FROM: Recharge
Support and customer success teams are responsive and knowledgeable
BB Company
Migrated FROM: Recharge
Exceptional 24/7 customer service
Good Protein
Migrated FROM: Stay.ai
Direct communication with the team and A1 support
Mammaly
Migrated FROM: Recharge
Our Success Manager has been fantastic.
Hello Bello
Migrated FROM: Recharge
Their commitment to long-term partnerships and 24/7 support stands out.
Be Amazing
Migrated: Recharge
A+ support makes Loop my favorite piece of SaaS
Primal Queen
Migrated frOM: Skio
Team is super responsive and is constantly helping us
Osea
Migrated FROM: Recharge
Support and customer success teams are responsive and knowledgeable
BB Company
Migrated FROM: Recharge
Exceptional 24/7 customer service
Good Protein
Migrated FROM: Stay.ai
Direct communication with the team and A1 support

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