Customer portal that reduces tickets & churn

Let your customers manage their subscriptions without flooding your support team. Your subscribers enjoy an empathetic experience.

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1500+ Shopify Stores Run Successful Subscription Program on Loop

Purposeful customer portal that is engineered for quick subscriber actions

Slash support tickets

  • Easy access. Password-less. Get Magic link for login
  • Mobile-friendly and works like app. Loads instantly.
  • 1-Click Delay, skip, pause, reschedule, cancel subscriptions supported
  • Easy product swaps, addresses and frequency change supported
How Dr. Anna reduced their tickets ➤

Portal engineered for growth

  • Highlight upcoming rewards
  • Upsell one-time add-ons with subscriber only discounts
  • One-click reactivation for cancelled subscribers. New subscription creation directly from the portal.
Optimise your portal like your PDP ➤

On-Point Branding Aesthetics + Custom UX rules

  • Customize everything from: Page background, CTAs, Pop Ups, Text, Sidebars and Upsell Cards with a no-code interface.
  • Define user actions and select which ones need to displayed- Skip, Pause, Reschedule, Merge and more
  • 40+ customisable email / SMS alerts. Add one-click action URLs for Skip, Pause, Update payments etc.

Plug subscriber churn via cancellation flows

  • Offer multiple options in the moment of churn for shoppers to pause and think.
  • Offer one time discounts just before the moment of churn
  • Dedicated real estate to convey subscription benefits before they hit the CANCEL button
Reduce subscriber churn ➤
Post-Migration Success Stories
200+  brands reduced support tickets by ~20%
after migrating to our portal.

Do you want to free up your support team?