Customer portal that reduces tickets & churn

Let your customers manage their subscriptions without flooding your support team. Your subscribers enjoy an empathetic experience.

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1500+ Shopify Stores Run Successful Subscription Program on Loop

Purposeful customer portal that is engineered for quick subscriber actions

Slash support tickets

  • Easy access. Password-less. Get Magic link for login
  • Mobile-friendly and works like app. Loads instantly.
  • 1-Click Delay, skip, pause, reschedule, cancel subscriptions supported
  • Easy product swaps, addresses and frequency change supported
How Dr. Anna reduced their tickets ➤

Portal engineered for growth

  • Highlight upcoming rewards
  • Upsell one-time add-ons with subscriber only discounts
  • One-click reactivation for cancelled subscribers. New subscription creation directly from the portal.
Optimise your portal like your PDP ➤

On-Point Branding Aesthetics + Custom UX rules

  • Customize everything from: Page background, CTAs, Pop Ups, Text, Sidebars and Upsell Cards with a no-code interface.
  • Define user actions and select which ones need to displayed- Skip, Pause, Reschedule, Merge and more
  • 40+ customisable email / SMS alerts. Add one-click action URLs for Skip, Pause, Update payments etc.

Plug subscriber churn via cancellation flows

  • Offer multiple options in the moment of churn for shoppers to pause and think.
  • Offer one time discounts just before the moment of churn
  • Dedicated real estate to convey subscription benefits before they hit the CANCEL button
Reduce subscriber churn ➤
200+ Shopify brands decided to migrate to Loop.

Loop has not only helped us to seamlessly migrate from a subscription big player (worst experience ever) to their platform, they also spent hours and hours to support that migration and made sure everything went well without any issues at all.

Dr. Anna Cabeca
The Girlfriend Doctor®
Migrated: Jan 2022

We have been working with Leslie, Vivek and the rest of their team! These guys are awesome! They work fast, gives us a comprehensive list of actions to launch the subscriptions in the store seamlessly.

Frank Suárez
Natural Slim®
Migrated: Jan 2022

A great Shopify subscription app which is saving us thousands by migrating away from Recharge. They are also improving our customer experience and retention, and have been very hands-on in helping us.

Dr. Livingood
Founder, Dr. Livingood
Migrated: Jan 2022
Post-Migration Success Stories
Read storiesMigration Process
200+  brands reduced support tickets by ~20%
after migrating to our portal.

Do you want to free up your support team?
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Loop helps DTC brands to increase subscription revenue and reduce cancellations through our full-stack subscription management app.

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