“Fantastic team, smart and responsive. A true extension of our internal team. Solid technology with unique commercial features that have helped us scale our subscription business!”
25%
Average increase in subscriber lifetime value when you turn these moments into retention opportunities
70%
Of subscribers visit portals to take negative actions pause, skip, or cancel
Design retention pathways that work
Transform the moment subscribers want to leave into opportunities to keep them.
Strategic Pause Options
Change "cancel" to "see you soon". Smart pause features let subscribers take breaks and automatically resume, ensuring steady revenue.
Engaging Reward Milestones
Show what they'd miss by leaving. Reward banners with GIFs/videos display benefits creating reasons to stay subscribed.
Flexible Product Swapping
Keep them in your ecosystem. Seamless product swapping meets subscriber needs while maintaining margins turning dissatisfaction into loyalty.
One-Click Reactivation
Make returns easy. Deep-link "Resume" buttons in campaigns remove friction, turning former subscribers into active customers.
Build A Portal That Puts Your Brand First
Give subscribers the freedom they want with the predictability you need.
Drag-and-Drop Customization
Make the portal reflect YOUR brand with custom sections, hero banners, and personalized greetings using an easy drag-and-drop interface.
Theme-Based Design Control
Customize touchpoints to match your identity. Choose themes or customize with CSS and JS for Shopify-level control.
Multi-Language Support
Scale globally while maintaining brand consistency. Translate portal elements to meet global customers' needs without duplicates.
Developer Hooks
Extend functionality without losing control. 28 events and data objects let you build custom widgets or NPS pop-ups without extra API calls.
Integrate Retention Into Your Entire Customer Journey
Extend your retention strategy beyond just the portal itself.
Loyalty Program Visibility
Show what they'd lose by leaving Glow Loyalty & Rewards and Influence.io benefits directly in the portal—creating reasons to stay.
Frictionless Access
Eliminate barriers to reduce abandonment. The "Manage Subscriptions" button auto-logs shoppers, minimizing login friction.
Empowered Support Teams
Solve problems before churn. The Zendesk App shows data in tickets, helping agents address issues quickly.
Unified Customer Experience
Connect subscription touchpoints. Real-time address sync and order history create seamless experiences that build trust.
Results that speak for themselves
Achieved 3X subscription growth
73.5% increase in subscription revenue over 9 months - from 5% to 28.6% of total revenue with Loop Subscriptions
Connor Westby
Co-Founder & Director, NutriPaw
Default subscription strategy
Increased first-time subscription orders from 4% to 18-20% by making subscribe & save the default option
Widget optimization impact
Stacked savings, flexibility messaging, and value proposition drove significant conversion improvements
Reactivation success rate
40% of canceled subscribers returned through targeted win-back campaigns with one-click reactivation
OSEA Malibu cut churn in half
Reduced churn from 10% to 5% in 6 months while increasing upsell revenue from 4.5% to 6.8% with Loop Subscriptions
OSEA Malibu Team
Premium Clean Beauty Brand
Visual rewards journey
Strengthened subscriber engagement by making rewards milestones visible, reducing cancellation clicks significantly
Personalized cancellation flows
Achieved 3% save rate through custom messaging based on order history, CLTV, and tailored alternatives for each cancellation reason
Tiered discount strategy
Targeted high-LTV subscribers with exclusive offers and custom messaging, making loyal customers feel truly valued
Achieved API-powered growth
18% YTD subscription revenue growth ($1.16M) and 36% cancellation save rate through comprehensive API integration with Loop
Ketochow Team
Migrated from Skio
Advanced bundle builder
White-labeled BYOB experience with incremental discount structure and intuitive selection interface for personalized product bundles
Enhanced customer portal
Personalized dashboard with simplified subscription management tools and actionable insights reducing support call volume
Comprehensive API integration
Leveraged 30+ API endpoints with REST and GraphQL capabilities for full control over subscription processing and real-time pricing
Live Bearded scaled subscriptions 4X
Increased subscription revenue from 5% to 20% of total revenue in 9 months while maintaining 3% average churn rate
Anthony Mink
Founder, Live Bearded
Default subscription strategy
Made subscriptions the default option on product pages, resulting in 130% growth in subscription conversions with no impact on site conversion
Dedicated benefits page
Achieved 9% save rate by interrupting cancellation process with subscription perks, pushing churn further down the funnel
Visual rewards journey
Reduced first-order cancellations from 50% to 40% by showcasing clear subscription perks in the customer portal
Mammaly maximized subscriber engagement
30% of subscribers updated payment methods via Quick Actions and 18% reactivation rate through seamless customer experience with Loop
Mammaly Team
Loop Flows with rewards journey
Created subscriber engagement with rewards at 3rd, 4th, 6th, and 9th orders, reducing second-order churn and overall churn rates
Quick Actions functionality
30% of subscribers updated payment methods seamlessly, while 18% of reactivations were facilitated through streamlined user experience
Custom portal with product carousel
Early access to new products for subscribers with "Product of the Month" highlights to increase AOV and reduce shipping costs
Built for Scale, Loved by Customers
Benefits for your brand
Zero-code setup
Full customization without coding knowledge
Real-time analytics
Track subscription behavior with full clarity.
Smarter revenue control
Auto-pause rules and churn prevention built in.
Benefits for your customer
Intuitive, mobile-first portal
Clean, flexible, and beautifully simple.
Self-serve everything
From pausing to swapping, it’s all one click.
Transparent experience
Order history, delivery schedules, and changes—no confusion.
Zero-risk guarantee: Don't see improved subscription metrics in 90 days? We'll migrate you back for free.
Ready to increase your subscription take rate?
Join 1065+ brands processing $2B+ in subscription revenue with Loop's tools. Start converting visitors into loyal subscribers.
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