Reduce cancellations by 35% and achieve 90%+ payment approval rates

Turn revenue leaks into revenue streams

Engaging subscriber experiences transform churn into loyalty with
personalized retention, gamified interactions, and smart recovery.

Trusted by 1065+ brands that migrated to Loop

Customer portal that gamifies loyalty

60-70% of portal visits involve negative actions. Our portal transforms these into engaging experiences that shift intent to positive actions.

Self-Service Excellence

Empower subscribers with intuitive self-service options that prevent support tickets and build satisfaction

Branded Experience

Reinforce your brand value with every portal interaction through personalized, branded experiences

Streaks

Reward consistency and build subscriber habits

Mystery gifts

Surprise subscribers with rewards when they need it most

Complete retention toolkit

Personalized Rewards

Create tailored reward journeys that hit subscribers at exactly the right moments with exactly the right incentives

Intelligent Dunning Management

Recover more revenue with less effort through data-driven retries and strategic customer communications

Smart Cancellation Flows

Turn cancellation attempts into retention opportunities with intelligent flows that address real reasons for leaving

Results that speak for themselves

Achieved 3X subscription growth

73.5% increase in subscription revenue over 9 months - from 5% to 28.6% of total revenue with Loop Subscriptions

Connor Westby

Co-Founder & Director, NutriPaw

Default subscription strategy

Increased first-time subscription orders from 4% to 18-20% by making subscribe & save the default option

Widget optimization impact

Stacked savings, flexibility messaging, and value proposition drove significant conversion improvements

Reactivation success rate

40% of canceled subscribers returned through targeted win-back campaigns with one-click reactivation

OSEA Malibu cut churn in half

Reduced churn from 10% to 5% in 6 months while increasing upsell revenue from 4.5% to 6.8% with Loop Subscriptions

OSEA Malibu Team

Premium Clean Beauty Brand

Visual rewards journey

Strengthened subscriber engagement by making rewards milestones visible, reducing cancellation clicks significantly

Personalized cancellation flows

Achieved 3% save rate through custom messaging based on order history, CLTV, and tailored alternatives for each cancellation reason

Tiered discount strategy

Targeted high-LTV subscribers with exclusive offers and custom messaging, making loyal customers feel truly valued

Achieved API-powered growth

18% YTD subscription revenue growth ($1.16M) and 36% cancellation save rate through comprehensive API integration with Loop

Ketochow Team

Migrated from Skio

Advanced bundle builder

White-labeled BYOB experience with incremental discount structure and intuitive selection interface for personalized product bundles

Enhanced customer portal

Personalized dashboard with simplified subscription management tools and actionable insights reducing support call volume

Comprehensive API integration

Leveraged 30+ API endpoints with REST and GraphQL capabilities for full control over subscription processing and real-time pricing

Live Bearded scaled subscriptions 4X

Increased subscription revenue from 5% to 20% of total revenue in 9 months while maintaining 3% average churn rate

Anthony Mink

Founder, Live Bearded

Default subscription strategy

Made subscriptions the default option on product pages, resulting in 130% growth in subscription conversions with no impact on site conversion

Dedicated benefits page

Achieved 9% save rate by interrupting cancellation process with subscription perks, pushing churn further down the funnel

Visual rewards journey

Reduced first-order cancellations from 50% to 40% by showcasing clear subscription perks in the customer portal

Mammaly maximized subscriber engagement

30% of subscribers updated payment methods via Quick Actions and 18% reactivation rate through seamless customer experience with Loop

Mammaly Team

Loop Flows with rewards journey

Created subscriber engagement with rewards at 3rd, 4th, 6th, and 9th orders, reducing second-order churn and overall churn rates

Quick Actions functionality

30% of subscribers updated payment methods seamlessly, while 18% of reactivations were facilitated through streamlined user experience

Custom portal with product carousel

Early access to new products for subscribers with "Product of the Month" highlights to increase AOV and reduce shipping costs

Zero-risk guarantee: Don't see improved subscription metrics in 90 days? We'll migrate you back for free.

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