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5 Quotes from the latest “Oh Sh*t, we oversold” podcast with Shray Joshi that we loved

Updated on

September 3, 2024

On having fun

1. When CX starts to have fun on the ticket side, consumers eat that shit up.
— Loop Subscriptions (@LoopEngine) February 24, 2023

On marketing v/s CX

2. A marketer’s brain is like let’s sell as much as we can, inventory is unlimited but that’s the worst nightmare for CX.
— Loop Subscriptions (@LoopEngine) February 24, 2023

On brand experience

3. Your brand experience is what f**king matters.
— Loop Subscriptions (@LoopEngine) February 24, 2023

On CPGs & CEOs

4. Every person that works within the eCom function of a latter stage CPG brand have to think like mini-CEOs
— Loop Subscriptions (@LoopEngine) February 24, 2023

On CX + marketing

5. CX and marketing need to be married.
— Loop Subscriptions (@LoopEngine) February 24, 2023

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Checkout the full podcast here.

Follow @OopsiePodcast with @_zoekahn_ & @jesscervellon

Learn more about Shray's agency here.

Written by

Emma Johnson

Emma oversees Loop’s marketing strategy with a blend of creativity and data-driven know-how. From building buzz around new products to championing growth for Shopify-powered businesses, her work helps shape Loop’s brand and drive success in the DTC subscription space.