Earn more from your subscribers

Reduce subscriber churn by ~25% with gamification, understanding churn reasons and more in just a few clicks.

Reduce your churnTalk to Us

1500+ Shopify Stores Run Successful Subscription Program on Loop

It’s 2023 and Retention > Acquisition.

Loop’s retention stack will weather the storm for you. Long-term loyalty for the win.

Exit surveys before they hit "Cancel"

  • Surveys that are designed to impress. Built-in photo & GIF capabilities that bring questions to life 
  • Conditional logic that recommends alternatives (Skip order, Swap Products etc.) for different churn scenarios
  • Offer one-time discounts in the survey workflow as last-ditch retention attempts

Keep subscribers hooked with gamified rewards

  • Unlock special rewards basis subscriber milestones
  • Offer higher discounts on 2nd, 4th or Nth order
  • Special gifts on Xth order
  • Special rewards on flagship days (BFCM, Earth-Day, Independence Day)
  • Tag subscribers eligible for rewards & already rewarded subscribers for special campaigns

Reduce payment failures with Smart Dunning

  • Track revenue loss on payment dashboard
    (You probably didn't know you have this churn problem)
  • Auto-discovery of about-to-expire cards.
  • Pinpoints right time to retry cards to increase success rate
  • Offer one-time discount before the last payment retry
  • Advanced reports to show failed payments.

Actionable insights to reduce churn

  • Get trends of different cancellation reasons.
    Further breakdown by total orders, products and more.
  • See which recommendations are working for different cancellation reasons.
  • High-risk subscription analytics for contextual marketing (Set-up special one time rewards for such customers)

Personalised experiences to improve loyalty

  • Ability to create unique subscription experiences for different segments.
  • Personalisation logic that applies special discounts, adds a free gift or starts a free trial after X orders or Y$ spent
  • No-code workspace to build those personalisation logics

Reactivation campaigns made easy

  • Set-up automated campaigns to reactivate subscribers. Compatible with Klaviyo & Attentive.
  • Segment customers on the basis of cancellation reasons and total orders.
  • One-click reactivation for cancelled subscriptions. Special offer for reactivations.
1500+ brands run profitable subscription program on Loop

Loop has not only helped us to seamlessly migrate from a subscription big player (worst experience ever) to their platform, they also spent hours and hours to support that migration and made sure everything went well without any issues at all.

Dr. Anna Cabeca
The Girlfriend Doctor®
Migrated: Jan 2022

We have been working with Leslie, Vivek and the rest of their team! These guys are awesome! They work fast, gives us a comprehensive list of actions to launch the subscriptions in the store seamlessly.

Frank Suárez
Natural Slim®
Migrated: Jan 2022

A great Shopify subscription app which is saving us thousands by migrating away from Recharge. They are also improving our customer experience and retention, and have been very hands-on in helping us.

Dr. Livingood
Founder, Dr. Livingood
Migrated: Jan 2022
Post-Migration Success Stories
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200+ migrated brands have already reduced cancellations by ~25%.
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Loop helps DTC brands to increase subscription revenue and reduce cancellations through our full-stack subscription management app.

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