How much time does it take for the migration process to complete?

90% of our migration projects got done in less than 2 weeks. For brands with bigger subscriber base, the timeline may vary if there are unforeseen complexities.

Do our customers need to do anything during the migration process?

No. There is no action required from the customer's end. Even when the migration is underway or when it gets completed, they won't even get to feel it.

Free

White-Glove Migration

Zero

Data Loss

40^%

Cost savings

100^%

Built for Scale

Our migration process

We've simplified what can feel complex. Here's how we ensure a seamless transition.

Step

Initial assessment & planning

A migration expert evaluates your current subscription model, product details, and customer data. We create a structured plan outlining tasks, timelines, and responsibilities.

Step

Subscription data preparation & setup

We configure subscription data in Loop based on your existing setup. Your subscription details are carefully aligned with Loop's platform.

Step

Secure data & payment token transfer

We execute a complete payment migration that includes customer details, subscriptions, payment tokens, and billing preferences. Automated checks help verify data accuracy.

Step

Testing & quality assurance

We run a test migration to validate all key details, customer profiles, addresses, products, payments, billing cycles, discounts, and workflows. A post-migration report is shared to confirm everything is transferred accurately and functioning as expected.

Step

Launch & post-launch support

Launch is scheduled to minimize impact on your operations. After launch, our team provides focused support to address any concerns and optimize your setup.

Every subscription scenario covered, from simple to complex

What Gets Migrated?

We transfer all essential elements of your subscription business while preserving customer history and preferences.

Subscription plans & pricing structures

Transfer of one-time, recurring, or custom subscription models.

Secure payment & billing data

Supported gateways like Stripe, PayPal, Braintree, Authorize.net, and others.

Order count & customer data

Migration of subscription records, order counts, and user preferences.

Discounts, coupons & legacy pricing

Replication of existing codes, deals, and grandfathered structures.

Automation, workflows & integrations

Includes bulk updates, flows, and external integrations.

Customer self-serve portal

Preservation of functions such as pause, skip, swap, or reschedule subscriptions.

Real world experiences

Migrated from WooCommerce

“

Loop's team offered thorough support throughout the process, focusing on the details that mattered most to our subscribers

Frequently asked questions

How long does the migration usually take?

Timelines vary by complexity, but many migrations wrap up within a few weeks of planning and testing.

Can you handle complex discount structures or custom rules?

We’ve managed a variety of advanced workflows. Our team reviews your current setup and replicates or adapts it within Loop.

Do I need an in‐house developer?

It’s not always necessary. Our dedicated migration team typically handles technical tasks, though collaboration is welcomed if you have special requirements.

Does migration cause disruptions for customers?

Our approach is designed to reduce interruptions. We run test migrations and communicate closely to maintain a consistent user experience.

What are the data security considerations?

We follow recognized best practices for transferring payment tokens and customer information.
Specific compliance questions can be addressed during planning.

What is hypercare?

Hypercare refers to a focused support window after migration, where we actively monitor your new setup and quickly address any issues that arise.