Churn, failed payments, missed upsells - most of it leaks quietly. A Loop expert finds yours and ranks the fixes by dollar.
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Every audit ends with a written summary you can act on immediately.
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The offer, plan options and terms on your product page. This is what turns shoppers into subscribers.
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The steps, reasons and offers on the way out. Most churn happens right here.
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Milestones, rewards and the content behind them. What holds people past month three.
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Post-purchase, renewal and inside the portal. Revenue you're not asking for.
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Retries, dunning and the payment methods you accept. Money already earned, still uncollected.
A live walkthrough of your numbers — every leak surfaced,
ranked by dollar, in 30 minutes.
After migrating to Loop, OSEA Malibu reports churn moved from ~10% to ~5% over six months. Upsell revenue rose from 4.5% to 6.8% with steady acquisitions.
Four Sigmatic replaced a single "20% off" offer with three simultaneous offers. Their team measured save rate climbing from 4.84% to 9.55% over four months.
~130K subscribers migrated in 22 days. After implementing exit surveys, a founder video in the cancellation flow, and milestone rewards on Loop, Livingood Daily's team reports churn moved from ~10% to ~2.26%.
A subscription audit is a structured review of how a Shopify store manages subscriptions — the subscribe widget and offer, cancellation flow, rewards and education, upsell moments, and failed payment recovery — to find where subscription revenue is leaking and rank the fixes by dollar impact. Loop Subscription’s free subscription audit does this live on your store's own numbers in 30 minutes, and the written summary is yours to keep.
The subscription audit is free and takes 30 minutes. It's read-only, and the written summary is yours to keep. A Loop subscription strategist walks through your MRR, churn, and upsell numbers live on your screen, with every leak ranked by revenue impact.
The fastest retention levers are a segmented cancellation flow, automatic failed-payment recovery, and milestone rewards. Brands on Loop like OSEA Malibu moved churn from ~10% to ~5% over six months, and Livingood Daily from ~10% to ~2.26%. The audit shows which leak is costing your store the most, so you fix the biggest one first. Results reflect each merchant's measured experience; outcomes vary by brand, vertical, product, and implementation.
The audit covers the five places subscription revenue leaks: your subscribe widget and subscription plans, your cancellation flow (where most churn happens), rewards and education, upsell moments — post-purchase, at renewal, and inside your customer portal — and failed payment recovery: how failed payments are retried, smart dunning, and the payment methods you accept. Every leak is ranked by revenue impact against your last 30 days of MRR, churn, upsell, and recovery data.
Yes — reviewing your subscription program before moving to a new subscription app for Shopify means leaks get fixed instead of carried over. Loop Subscription’s free audit covers exactly this: the subscribe widget, cancel flow, rewards, upsell moments, and payment recovery, ranked against your own numbers. If you do switch, white-glove migration to Loop is included on every paid plan and typically takes 2 weeks — subscriber data, payment tokens, and billing cycles all transfer. Livingood Daily migrated approximately 130,000 subscribers in 22 days, though timelines vary by subscriber volume, discount complexity, and custom integrations.
Loop Subscriptions is a Shopify-native subscription management platform built for 7–9 figure DTC brands. It runs the full subscription experience on Shopify — subscription plans, billing cycles, the customer portal, cancellation flows, and failed payment recovery — for 2,400+ brands with $4B+ in subscription revenue processed, rated 5 stars across 650+ Shopify App Store reviews. See Loop Subscriptions pricing →
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