All the features that DTC brands need to scale & operate large-scale subscription businesses.
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Reduce the number of tickets by making it easy for customers to self-manage their subscriptions.
Our customer portal is built for everybody from kids to grannies. Super intuitive interface lets them do whatever they want with their subscription orders- Skip, reschedule, swap, merge or cancel.
Customers can easily login to their portal without any OTP or Password. Convenience & accessibility is at the core of our login experience.
Same subscriptions get repetitive. Keep things interesting for your subscribers by building a recommendation engine for one-time purchases within the portal.
Build a dedicated login page for your customer portal which can be embedded very easily on your store
Delight your subscribers at every point in their journey using workflows that completely automates the way your subscriptions reward system works.
Don’t let your subscribers get bored. Find out customers who’ve had repeat orders of the same product and nudge them to swap with another product that they’d like.
Incentivize first-time visitors to opt for subscriptions over one-time purchases by offering free trials. Your subscriber receives the first free product which is swapped by the paid version from the next delivery.
Offer better discounts to long term customers or subscribers based on different segments like products bought or number of orders shipped.
After your customer buys (say a coffee machine) as a one-time purchase, it will automatically be switched with the subscription of (say coffee beans) from the next delivery.
Use Loop’s advanced retention management systems that help you reduce your cancellations and keep your customers for the longer run!
Show your subscribers a warm GIF or a brand video or a TikTok/IG Reel before they proceed with cancellation. Get to know the reason behind their cancellation and offer alternatives like skip, swap, or pause.
Industry-best cancellation analytics dashboards that help you to get deep insights on high-risk customers, cancellation trends and average orders placed before a customer cancels.
Get a list of all subscriptions that have been skipped, paused or cancelled and encourage them to restart their subscription with discounts and promo-campaigns.
Loop gives you a snapshot view of all the reasons behind cancellations. Once you understand all these reasons, your retention team can take the apt action to fix all of them.
Highly flexible box subscriptions. DTC brands can customise it to complement their own subscription models. Box gives customers the power to choose the product variety they want.
Set up your own build a box page in less than a day. It’s that easy.
Seamless and intuitive builder-box page makes it easy for customers to create a box, add products, navigate and shop.
A progress bar on top guides customer action and gives them initiative to complete purchase.
We offer complete flexibility of tweaking our build-a-box page for all types of subscription models.
