App Overview

All the features that DTC brands need to scale & operate large-scale subscription businesses.

Rated 5 stars on Shopify’s App Store

Customer portal that works for your subscribers!

Reduce the number of tickets by making it easy for customers to self-manage their subscriptions.

Slash Support Tickets

Our customer portal is built for everybody from kids to grannies. Super intuitive interface lets them do whatever they want with their subscription orders- Skip, reschedule, swap, merge or cancel.

OTPless + Passwordless Login

Customers can easily login to their portal without any OTP or Password. Convenience & accessibility is at the core of our login experience.

Easily Upsell Products

Same subscriptions get repetitive. Keep things interesting for your subscribers by building a recommendation engine for one-time purchases within the portal.

Dedicated Access Page

Build a dedicated login page for your customer portal which can be embedded very easily on your store 

Explore Customer Portal
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Reward subscribers using personalized workflows 

Delight your subscribers at every point in their journey using workflows that completely automates the way your subscriptions reward system works.

Encourage Subscribers To Swap Products 

Don’t let your subscribers get bored. Find out customers who’ve had repeat orders of the same product and nudge them to swap with another product that they’d like.

Offer Free Trial To New Subscribers

Incentivize first-time visitors to opt for subscriptions over one-time purchases by offering free trials. Your subscriber receives the first free product which is swapped by the paid version from the next delivery.

Tiered Discounts For Subscriber Base

Offer better discounts to long term customers or subscribers based on different segments like products bought or number of orders shipped.

Sell Subscriptions Post One-Time Purchase

After your customer buys (say a coffee machine) as a one-time purchase, it will automatically be switched with the subscription of (say coffee beans) from the next delivery.

Setup Personalized Journeys

Drop cancellations with smart retention techniques

Use Loop’s advanced retention management systems that help you reduce your cancellations and keep your customers for the longer run!

Don’t Let Subscribers Cancel Easily

Show your subscribers a warm GIF or a brand video or a TikTok/IG Reel before they proceed with cancellation. Get to know the reason behind their cancellation and offer alternatives like skip, swap, or pause. 

Industry Best Cancellation Analytics

Industry-best cancellation analytics dashboards that help you to get deep insights on high-risk customers, cancellation trends and average orders placed before a customer cancels.

Win Back Your Subscribers 

Get a list of all subscriptions that have been skipped, paused or cancelled and encourage them to restart their subscription with discounts and promo-campaigns.

Get the Real Reasons Behind Payment Failure

Loop gives you a snapshot view of all the reasons behind cancellations. Once you understand all these reasons,  your retention team can take the apt action to fix all of them.

Try Out in App
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Easily setup Build-a-Box on your store

Highly flexible box subscriptions. DTC brands can customise it to complement their own subscription models. Box gives customers the power to choose the product variety they want. 

Easily Set-Up on Your Store

Set up your own build a box page in less than a day. It’s that easy.

Simple UI. No Distractions.

Seamless and intuitive builder-box page makes it easy for customers to create a box, add products, navigate and shop.

Progress Bar to Guide Customers

A progress bar on top guides customer action and gives them initiative to complete purchase.

Customizable for Any Subscription Model

We offer complete flexibility of tweaking our build-a-box page for all types of subscription models.

Try out Bundles
And wait. There’s more!

Smart Dunning Management System

Credit cards fail, no denying that. Setup payment retries to recover failed payments. So if your payment doesn’t succeed on the first try, attempt it two-four more times.

Increase AOV By Upselling Products

Upsell subscribers one-time products that compliment their subscriptions. Add upsell buttons in emails and ship one-time products along with subscription orders this holiday season.

Segment Your Audience With Tags 

Use subscription tags to segregate your subscriber based on their activity within the portal or interactions with your brand. Use them as filters in Shopify to create targeted campaigns.

1-Click Native Shopify Checkout

Enable 1-click checkout with ShopPay payments for subscribers. Lightning fast payments for subscribers reduces payment drop-offs by ~20%.

Forecast inventory & Handle out of stock

Clearly take a stock of your inventory based on subscription orders. Give customers the option to reschedule, swap, skip, delay the products if inventory goes out-of-stock.

Design Mobile-Friendly Widgets

Use from more than 200+ design options to power a subscription widget of your liking on your Shopify storefront.