Build Interactive Custom Cancellation Flows

A cancellation flow with emotions, video/GIFs, surveys, alternative options and feature to gift subscribers as an incentive.

Trusted by 2500+ Shopify Stores

Build your own retention campaign

  • Embed GIF / Video / Text to convey subscription benefits and motivate subscriber to take alternative actions over cancellations
  • Use our rich text editor to make your retention campaign live in minutes instead of waiting for a developer.

    Major feature advantage over Legacy apps
  • Customize these retention campaigns for different segments and based on different reasons.

Exit Surveys like Typeforms

  • Run exit surveys to understand the reason behind cancellation.
  • Insert GIFs, videos and rich media that make surveys an experience.
  • Offer alternative actions based on conditional logics. If someone finds it “Already have enough stock”, then offer them a choice to pause the subscription for some time instead of cancelling
  • Use the cancellation reason survey responses in Klaviyo & other marketing apps as attributes to run contextual reactivation campaigns.
Fight subscription cancellations ↗

Condition based incentives - Gifts or Discounts

  • Offer a gift or discount as a last-ditch attempt to motivate your subscribers to continue with the subscription.
  • Use simple backend IF-THEN conditions to make this live without any coding.
  • Create different incentive strategies for different subscriber segments.
  • Get real-time analytics of how many times a particular discount or offer was used

Detailed Cancellation Analytics 

  • Detailed dashboards that show last 6 month Trend of cancellation reasons, Number of cancellation attempts in last 30 days, current churn rate, Average orders before a subscriber cancels
  • Use filters to further segment reports. Export for your own internal analysis
  • Get order-wise cancellation pivot.
    A major advantage over other apps.
Know more about cancellation analytics ↗
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