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Last updated: May 2026 · Pricing, ratings, and review counts in this post are sourced from each platform's published pricing page and Shopify App Store listing, verified May 2026. Merchant outcomes cited are as published on the respective Loop Subscriptions case study pages and reflect individual merchant-reported results, not guarantees of typical performance. Merchant reviews cited are publicly available on the Shopify App Store as of the dates indicated. Full disclaimer below.
If you're evaluating Stay AI for your Shopify subscription program, this post lays out what Stay AI publishes about itself, what merchant reviews on the Shopify App Store say in their own words, and what Loop Subscriptions offers as an alternative — sourced to public information throughout.
Stay AI is a Shopify subscription platform built for DTC brands launching and scaling recurring revenue programs. Stay AI holds a 5.0-star rating across 140+ reviews on the Shopify App Store as of May 2026, with merchants highlighting ease of setup, the drag-and-drop builder, and onboarding support.
Loop Subscriptions is an independent Shopify subscription platform built for DTC brands focused on retention. As of May 2026, Loop is trusted by 2,400+ Shopify subscription brands and has run 1,100+ migrations to date — including 400+ brands that migrated from Recharge — with the platform processing $4B+ in subscription revenue, and a 4.9-star rating across 650+ Shopify App Store reviews.
This post is for brands evaluating which platform fits their stage, retention complexity, and growth trajectory.
Source: Stay AI's Shopify App Store listing, verified May 2026
Sources: Loop's published pricing page and Loop's Shopify App Store listing, verified May 2026
Loop's plans are billed month-to-month with no term commitment.
Stay AI describes itself on its Shopify App Store listing as a platform Shopify merchants use "to catalyze the growth of their subscription program to decrease subscriber churn, increase LTV, and optimize AOV."
Per Stay AI's Shopify App Store listing (verified May 2026), Stay AI lists a single Monthly Plan at $499/month + 1% + $0.19 per transaction, with a 30-day free trial. Stay AI also references additional pricing options on its published pricing page.
Stay AI holds a 5.0-star rating across 140+ reviews on the Shopify App Store as of May 2026.
Loop Subscriptions has been built with feedback from the DTC community. As of May 2026, Loop is trusted by 2,400+ Shopify subscription brands and has run 1,100+ migrations to date — with the platform processing $4B+ in subscription revenue.
Below is a capability-by-capability look at the Loop product.
When a subscriber clicks "Cancel subscription" in Loop, the system surfaces a multi-stage flow that merchants configure visually, without code.
Stage 1 — Benefit reminder. A personalized content surface that reminds the subscriber what they signed up for. Merchants can embed videos, GIFs, and HTML; highlight exclusive subscriber pricing; and preview upcoming perks like next free gift or next loyalty milestone.
Stage 2 — Exit survey. A customized cancellation reason survey. Reasons can be personalized based on the subscriber's order history.
Stage 3 — Smart alternatives. Reason-matched alternatives — "Too much product" can trigger a frequency change or skip; "Wrong product" can trigger a one-click swap; "Taking a break" can trigger a pause.
Stage 4 — Conditional offers. Reason and segment-matched offers — discount, free gift, free shipping, loyalty points — driven by conditional logic on subscriber value, order count, and cancellation reason.
Flows can be A/B tested, edited live, and built from templates or from scratch. Learn more on Loop's cancellation flows page.
Loop Flows is Loop's no-code IF-THEN automation builder. Merchants build workflows using AND/OR logic, multi-product selectors, real-time status indicators, and searchable flow logs.
Common patterns:
Loop's customer portal is fully customizable — themes, custom sections, branded look and feel — and built around one-click actions: Skip, Reschedule, Swap, and Order Now, all available directly on the subscription card.
Loop's smart dunning is included in every paid plan. The Starter plan supports up to 15 automated retries, with retry timing that can be tuned by failure type. When a payment fails, Loop triggers an email plus SMS recovery sequence with a one-click payment update link that lets the subscriber update payment without logging in. Recovery analytics show which retries succeeded, which subscribers updated payment methods, and which churned.
Loop's bundle builder supports fixed bundles, curated bundles, and full Build-Your-Own-Box experiences. Merchants can configure incremental discount structures, white-label the BYOB selection interface, and ship bundles as subscriptions or one-time purchases — all without developer time.
Good Protein (migrated from Stay AI) reports a 400% increase in subscriber base within four months of migrating to Loop. Good Protein's published case study cites Loop's customizable pricing, multilingual portal support, personalized cancellation flows based on customer lifetime value, and gamified rewards on second-through-fifth orders as the platform capabilities used in the build. Results reflect Good Protein's measured experience; outcomes vary by brand, vertical, product, and implementation.
OSEA Malibu (migrated from Recharge) reports that churn moved from ~10% to ~5% over the six months following migration, alongside upsell revenue contribution growing from 4.5% to 6.8%. Results reflect OSEA's measured experience; outcomes vary by brand, vertical, product, and implementation.
NutriPaw (migrated from Recharge) reports subscription revenue grew from 5% to 28.6% over 9 months — after migrating to Loop. Results reflect NutriPaw's measured experience; outcomes vary by brand, vertical, product, and implementation.
Recent merchant reviews on the Loop Shopify App Store listing highlight migration support, cancellation flow effectiveness, and the team behind the platform. Two recent examples:
"We were a bit worried about migration, we were moving from the incumbent to LOOP but they proved us wrong, it was very smooth and they took care of everything. Exceptional team support on migration, onboarding and customer success." — Circles, April 2026, Shopify App Store
"Loop has been super easy to use and integrate into our subscription program. The platform is intuitive, and we were able to get everything set up without a steep learning curve... The team is responsive and helpful whenever we've had questions or needed guidance. It's clear they understand what merchants need and actually care about helping you succeed." — Club EarlyBird, January 2026, Shopify App Store
These are individual merchant reviews on the public Shopify App Store. Loop maintains a 4.9 overall rating across 650+ reviews as of May 2026.
Migration friction is often the reason merchants stay on a platform longer than the math justifies. Loop's migration process uses a batch-based API with an automated quality-check workflow. Most migrations complete within 2 weeks, and the migration process is designed for zero downtime and zero data loss.
White-glove migration is included on every Loop paid plan at no additional cost. Loop migrates subscription contracts, payment tokens (Stripe, PayPal, Braintree, Authorize.net), order history, discounts, grandfathered pricing, and workflows.
The right platform depends less on which logo you pick and more on what your subscription program actually needs at each stage.
Look for a platform with a meaningful free tier and minimal setup friction. Stay.ai offers a 30-day free trial on its Monthly Plan. Loop's Free Forever plan covers up to 50 active subscriptions with full access to core retention tooling. Shopify's native subscription app is another option to evaluate at this stage.
Look for cancellation flows that adapt to why someone is leaving — generic single-page popups underperform reason-based branching at scale. Look for payment recovery that includes silent retries, backup card auto-retry, and one-tap card updates. And look at total cost at your volume — base fee, percentage rate, and per-order fee all behave differently as you scale.
A Loop merchant on retention complexity:
"If you're a subscription brand, Loop is worth it. The portal is clean, skip/pause/cancel flows are intuitive, and their team goes above and beyond. Other subscription tools don't come close in support or retention guidance." — The Greatest of all Tapes, January 2026, Shopify App Store
This is where the math compounds. At $3M annual subscription revenue, a 0.5% fee difference is $15,000/year. A $0.19 per-order fee on 10,000 monthly orders adds approximately $1,900/month before the percentage applies. Run the math at your actual volume — and check whether retention tools are included natively at the tier you're on, or gated behind higher plans.
Most subscription apps publicly handle migrations between platforms. The differences worth comparing are migration team experience, whether migration is included in the plan price, and what the test environment looks like before cutover.
A Loop merchant on migration:
"Very excited to be on a more nimble subscription platform. Migration was well handled from our previous vendor and already our customers and our staff are thrilled with the changeover." — Harney & Sons Fine Teas, February 2026, Shopify App Store
Loop Subscriptions is a subscription platform built for retention — with cancellation flows that adapt by subscriber stage, smart dunning with up to 15 retries and one-tap card updates, a customizable portal, Loop Flows automation, and a bundle builder. As of May 2026, Loop holds a 4.9-star rating across 650+ Shopify App Store reviews and is trusted by 2,400+ brands.
The right platform depends on your stage, retention complexity, and growth trajectory. The best evaluation is running the math at your actual subscriber volume against published rates for each platform.
Q1. How much does Stay AI cost?
Per Stay AI's Shopify App Store listing (verified May 2026), Stay AI lists a single Monthly Plan at $499/month + 1% + $0.19 per transaction, with a 30-day free trial. Stay AI also references additional pricing options on its published pricing page.
Q2. How much does Loop cost?
Per Loop's published pricing page (verified May 2026), Loop offers a Free Forever plan (up to 50 active subscriptions), a Starter plan at $99/month + 1.0% per transaction (no per-order flat fee), and a Pro plan at $399/month + 0.75% per transaction (no per-order flat fee). Custom Enterprise pricing is also available.
Q3. Can I migrate from Stay AI to Loop?
Yes. Loop has run 1,100+ migrations to date — including 400+ brands that migrated from Recharge — from platforms including Recharge, Skio, Bold, Smartrr, Seal, Stay AI, and others. The standard migration timeline is around 2 weeks. Loop's migration process is engineered to minimize downtime and data risk. Most migrations complete with no subscriber-facing disruption, and Loop's quality-check workflow catches data issues before cutover. Individual migration outcomes depend on store configuration and third-party platform constraints.
Q4. Is Loop a good alternative to Stay AI for Shopify subscriptions?
Loop is a subscription management platform built for DTC brands on Shopify. As of May 2026, Loop holds a 4.9-star rating across 650+ reviews on the Shopify App Store and is trusted by 2,400+ Shopify subscription brands. Brands on Loop include OSEA Malibu, Mary Ruth's, Mammaly, Live Bearded, and NutriPaw. See the full list of Loop customer stories.
Source Attribution: Pricing, ratings, and review counts are based on publicly available information from each platform's official website and Shopify App Store listing, linked inline and verified May 2026. Pricing may have changed since publication.
Pricing Accuracy: Pricing reflects publicly listed rates at the time of writing. Actual costs may vary based on negotiated contracts, promotional pricing, or plan changes. Merchants should verify current pricing directly with each platform at the linked source pages.
Performance Claims: Case study results cited reflect individual merchant-reported outcomes as published on the respective Loop Subscriptions case study pages and are not guarantees of typical results. Performance varies based on brand, product category, subscriber base, and implementation.
Merchant Reviews: All merchant reviews cited are publicly available on the Shopify App Store as of the dates indicated. Reviews reflect individual merchant experiences, not Loop's characterization of any platform. Merchants quoted have not been compensated for their reviews.
Trademark notice: Stay AI™, Recharge®, Skio™, Seal Subscriptions™, Smartrr™, Ordergroove™, and Bold™ are trademarks of their respective owners. References to these platforms are for nominative comparative purposes only and do not imply affiliation, endorsement, or sponsorship.
Editorial Independence: This content is published by Loop Subscriptions, a competitor of the platforms discussed. While competitor information is sourced from public documentation as of the verification date above, readers should conduct their own evaluation before making platform decisions.
Corrections: If you are a representative of a platform listed and believe any information is factually inaccurate, please contact us at contact@loopwork.co and we will review and correct promptly.
