We've previously been on ReCharge and Prive, and Loop is the best so far! We've also seen a drop in customer service tickets related to customer subscription management because our customers are able to navigate their portals easily.
View storeI'm so impressed with Loop's customer and support team! I switched from two other subscription apps, and they've been quick to respond to any questions I've had since then. Loop has been super easy to use
View storeFantastic onboarding experience. Platform super stable and the features are brilliant. Most importantly the support & dev team are reliable, agile and efficient. Brilliant experience.
View storeThe Loop team has been amazing and has helped us migrate our large number of subscribers over to their platform seamlessly. They have been more than accommodating and have helped us give our customers a well-deserved enterprise-level experience.
View storeBest subscriptions app in the game! Loop provides unmatched features, next level support and is constantly getting better. This will be the #1 Subscriptions App and will set the gold standard for Shopify.
View storeBetter rates, great service, good people who led us through the whole process from start to finish without a hiccup. Highly recommend (in fact, have recommended)
View storeThe support staff made it easy to initially set up our subscriptions. The staff then kept us informed while they carried out the migration of our existing subscriptions for us.
View storeThe Loop team was incredible to work with from the very first call and all the way through to completion of our migration away from Recharge. Loop gives us the flexibility we need to provide the best subscription experience for our customers.
View storeI have used many subscription apps & Loop is by far the best most competitively priced. The team is responsive, positive, & has a fantastic support. We've been able to take advantage of several custom Loop features that aren't available with Recharge.
View storeWe moved from ReCharge to Loop for the extra customizability and control over the plans we offer to our customers and their journey. So far we're seeing higher quality leads and improvements to our churn rate.
View storeLoop delivered excellent white glove support for migrating over our thousands of subscribers for our customer build a box subscription with tiered volume discounts. Loop provided great service for building the custom components that we needed
View storeExceptional support and goes the extra mile to boost our retention. Their commitment to going above and beyond in assisting us with our subscription and retention efforts has been truly exceptional.
View storeThe staff at Loop kept us informed while they migrated our existing subscriptions over to Loop. The guide within the Help Center made it relatively easy to set up subscriptions and any questions we had were responded to promptly by the support staff.
View storeWe were using the Recharge subscription app for over a year and after I found Loop Subscriptions- Much better than Recharge. Support is very friendly & always here to help on the same day. The Customer Portal is very good with many options.
View storeThere are nothing but great things to say about Loop. The customer service is by far the best and you really do get white-glove treatment. The migration process was seemless and we were able to bring our vision to life with Loops custom components.
View storeWhat we really like is Loop's dashboard, the selling plan (give a higher discount on the first order & then lower on other orders), as well as the customer portal. We can highly recommend Loop.
View storeCouldn't be happier after moving over from Recharge. It loads quicker, handles multicurrency and customer service is excellent.
View storeGreat customer support, backend dashboard looks great! The team is working on improving the customer subscription portal so looking forward to that :) Love that you guys are always receptive to our feedback on consumer user flows
View storeFantastic team, smart and responsive. A true extension of our internal team. Solid technology with unique commercial features that have helped us scale our subscription business! Highly recommended.
View storeMoved from Recharge for more functionality and wasn't disappointed. The migration process was seamless, highly recommend.
View storeI also moved from recharge to LOOP . Great app with a wonderful outstanding support team that makes it even easier to work with!
View storeSo far so good. Lesle, was great at helping us set up as we incurred slight technical difficulties. Great customer service
View storePiyush, Vivek, and team are wonderful to work with. They are hands on and invested in the success of our subscription program and have helped this e-commerce novice greatly improve results in a very short time. I highly recommend this app!
View storeIf there's one app for subscriptions, THIS IS IT! After migrating from another in the last few days, this has been an eye opener. Leaps and bounds better! Support have been very helpful throughout.
View storeIf you EVER look for a subscription service/app or if you want to migrate from another subscription service, stop looking right now!! Loop has not only helped us to seamlessly migrate from a subscription big player (worst experience ever) to their platform: Try them out - you won't be disappointed!
View storeAbel and his whole crew were so brilliant to understand what I needed in my auto-ship project, and the implementation was a smooth process as a result of their tremendous expertise.
View storeWe switched to Loop from another subscriptions provider and couldn't be happier. We're also very happy with the innovative features and flexibility of the design. A+
View storeI researched 7 other subscription apps and decided to settle on Loop because of their experience with Bold and all the great self-service features it had. More professional and quick than Bold customer service and I am excited to see how easy our lives become with our subscriptions due to this app!
View storeLoop completely understands what it means to run a subscription service and provides it perfectly. Much better customer experience with the easy-to-understand customer portal design and it even made us possible to have a strategy that works.
View storeWe needed to switch from BOLD. The loop team was EXTREMELY quick at replying, they made the entire process a breeze, & they helped us brainstorm ideas for making the most successful subscription service.
View storeI've tested every Subscription app on Shopify but to no avail. These guys went beyond support in helping me set up / configure/customize. Great app and great support team. Five stars... simple to configure - Thank you!
View storeLiterally a game changer. We switched from Bold Recurring to Loop and it is a 100000% better.
View storeThus far Loop has been very attentive to improvements and changes needed to suit our specific type of subscription. Support is vital to the success of a long term subscription and this team knocks it out of the park.
View storeAbel L. made out migration process a breeze, thank you so much for all your help! We appreciate all your on going support!
View storeI will totally recommend this app to other as it's pretty well described and easy to play around. Also the costumer service is really helpful and they made things easier for us.
View storeWe migrated to Loop from another top 5 subscription service in a few days only. The team at Loop was very kind, respectful and receptive to our demands all the way, they even went further and co-worked with devs from another third party app that handles our Customer Portal.
View storeThe Loop team has been FANTASTIC in helping us switch over from another subscription app. We couldn't be happier with the app and the service we've received. Thanks so much, guys!
View storeReally happy with the app so far! SO much better than what we were using previously. The Loop team has been stellar with their communication and help in migrating our existing subscriptions. Would highly recommend to anyone!
View storeThe team at Loop has made the migration so easy, and they are really helpful and knowledge. I am excited to join Loop and improve my customer's experience!
View storeVery easy to work with. Great Support team that is willing to deliver when needed. The Support team was willing to work with importing our manual data to get our subscriptions started. Great people to work with.
View storeExcellent app, have a slight issue during installation, reached out to the team and they resolved it very quickly. Very helpful and nice to deal with.
View storeThe Loop team have been AWESOME to deal with. I bombarded them with questions to help us set up and optimize our subscription program and they continually go out of their way to make things work flawlessly.
View storeSuper great customer support. Super quick and extremely helpful! Any problem I’ve had has been handled . Abel has answered all my questions!
View storeWe're using Loop since a few weeks and so far everything works perfectly fine. The customer service is very helpful, and we're looking forward to testing the new features soon.
View storeWe have been using Loop Subscriptions for about 6 months. It has significantly improved the subscription management process for my online store with its user-friendly interface and robust features.
View storeThe Subscriptions management system works well, and the team is super helpful in getting everything setup & servicing ongoing issues. Great team that listens to feedback
View storeReally impressed with Loop! We migrated from WooCommerce Subscriptions to Shopify + Loop Subscriptions, and their team has been responsive, helpful, and patient throughout the whole process.
View storeI use this app to autoship monthly product and highlight our free shipping at $100. The loop team is the best to work with and are very knowlegdge, helpful and responsive.
View storeI had a very specific case for subscriptions that it seemed no other app was capable of performing. Our store subscriptions needed to be available for in-store pickup only & have shipping restricted. Definitely recommend for anyone looking to start subscriptions or bundles.
View storeI used this app to help set up subscriptions on my site. I had several questions throughout the process, and they were great with answering them through the in-app chat.
View storeTheir customer support may be the best in the industry. The subscription software itself has helped us automate our subscriptions which was turning into an arduous, daily task. I highly recommend it. Thank you to the Loop Team!
View storeLoop Subscriptions went above and beyond expectations in helping migrate our subscriptions from Stripe to Shopify. They made the subscription platform transition as seamless as possible.
View storeAbel & the Loop team have been very helpful during our Migration to Shopify, and have provided continued support as we encounter additional situations. Quick to resolve any issue we have, & provide solutions.
View storeCustomer service is really great - very responsive and helpful. The chat feature in the app is a great tool :)
View storeThe best. Seamless experience. We had some pretty complex requests & EVERYTHING was handled promptly and perfectly by the fantastic team at Loop. We have been with recharge for years before this. These guys are pros.
View storeThe Loop Team continue to be fantastic for our business growth! Working with Loop to migrate over to Shopify was seamless and they were available at all stages to get us set up for success. Our business is THRIVING with Loop!
View storeLoop app came with most of the features covered out of the box. All specific features to the business were delivered by the Loop team within days after aligning features specifications. The team is very prompt with their response to our support requests.
View storeWe have had good experience with this app so far. Our store sells fruits, vegetables and groceries, so our prices vary from week to week. Loop can make the price of the subscriptions have a small price variation, following the changes we make in the store, which is quite useful.
View storevery good experience with their team, set up meeting and call immediately and take care all the questions. Also the App is good user friendly, easy to use !
View storeI did a research on different apps & Loop turned to be the only one which could solve all our issues. Loop creates recurring orders on existing SKUs instead of duplicating them- All information is synced correctly to inventory.
View storeThe team at Loop, specifically Piyush and Abel Lesle were incredibly helpful in getting us set-up with Loop Subscriptions. Set-up was straightforward and we were able to get started within a few hours.
View storeMigrated to Loop from Recharge and like it a lot more so far. App is easy to set up and the team is very helpful with migrating over customers and getting everything onboarded.
View storeThe functionality of Loop is epic - already made massive changes to the customer experience which is increasing AOV and LTV. The team has been so attentive and proactive in helping me improve my business.
View storeMy company is new to subscriptions, and the Loop team has been helpful every step of the way. We have had many questions on ways to customize and maximize our plan and they were responsive and helpful every step of the way.
View storeThis app was easy to install and aligned with our young company's subscription needs. They were also quick to answer any questions and help solve any issues. I wish every app came with such great customer service!
View storeI recommend Loop Subscriptions, it is a great app, very customizable and the customer service is amazing.
View storeVery helpful customer support, easy to set up different selling plans!
View storeWe wanted to add a subscription option on our site that did not cost a fortune like some other apps we considered. The Loop was the perfect fit for our needs. They did all the heavy lifting and tested it to make sure it worked properly. Highly recommend!
View storeI'm using the free plan and had some trouble getting the widget settings to do what it said it would do. Customer service was quick to help me fix the problem, and now my product page looks just as I want it to!
View storeThe best subscription app and unmatched excellent customer service. The Loop team was able to provide our business with custom features to so that we provide our csutomers with an amazing customer portal
View storeThe app has been successful in helping us launch our subscription business model. The team were also very helpful when we had to make some edits to the page.
View storeCustomer support has been outstanding. I'm learning as I go, and have seen excellent returns on our investment. Business is booming! Thank-you team!
View storeCustomer service it AMAZING! Super quick responses and they really try to help you. I tried multiple subscription apps and wasted countless hours for our designer inspired fragrance company Kio Fragrance and they had the absolute best features & look.
View storeLoop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!
View storeLoop is perfect for what we need for all of our subscription boxes. The support team have been amazing, and have gone above and beyond helping us to migrate over from another subscription provider. We have tried 2 other subscription apps and Loop is head and shoulders above the rest.
View storeThis app is so easy and convenient to use I'd recommend it to anybody. There is everything you could only with for being a subscription business, and guys keep adding more.
View storeWe have been working Lesle, Vivik and the rest of their team! These guys are awesome! They work fast, gives us a comprehensive list of actions to launch the subscription in the store seamlessly.
View storeGreat support. Got help with everything from setup to customization. Thanks to Vivek for doing this for us.
View storeGreat experience with customer support. Fast and responsive. Everything is working well and has been. Excellent service.
View storeBrilliant Subscription App - love it - so easy and my one installation hiccup was resolved within one day - so much thanks to Abel in Support. Lots of new features being implemented - Loop has our best interests at heart.
View storeLoop was amazing with helping me migrate from a different subscription app! A big feature I wanted was a Dunning Flow and it comes stock in Loop! THAT IS AMAZING!
View storeAfter a year of research and trials, this app was the only one to allow us to launch subscription on our shop in France. The support team is super reactive and reply within minutes. Looking forward to continue working with these people.
View storeOur experience with Loop has been really great. We have been assisted mostly by Surbhi, Sri & Abel and all have been extremely helpful & friendly. So far the new system is doing amazing & we are slowly acquiring the subscribers we lost on our old platform. Highly recommend.
View storeBest hassle free subscription app so far. Analytics are great and packed with features we need. We can't wait to see what more features are added. Great onboarding process and awesome team that will support you very quickly. I would say it's miles better than recharge.
View storeAbel Lesle and the Loop team went out of their way to help us get our Subscriptions going and working how we needed them to for our new Fitness center. They've been a huge help and we're excited to be using Loop and offering subscriptions to our customers.
View storeGreat service, held our hand through the set up and migration process which was very valuable. Portal much easier to use than other solutions and range of optimisations and tools is very handy. Highly recommend.
View storeThis app was super easy to install, had everything we needed, along with excellent customer service! Piyush immediately reached out with support, was quick to respond and offer excellent suggestions. I've tried a few different subscription apps and this one is the best so far!
View storeLoop Subscriptions is a great product and has mostly all the features a subscription ecommerce company would need. What I like about Loop is the prompt response to support, feature requests, support in ideations to increase subscriptions.
View storeWe have just migrated our subscribers over to Loop and we're loving this app! The support from the team is amazing. They are extremely responsive to feature requests and nothing is ever too much trouble. Everything we have asked for so far has been implemented into the app.
View storeAmazing app and customer service. Super happy with it!
View storeSo helpful in setting up subscriptions for our store! They are quick to respond, make customizations, very kind, and answer questions the same day. Would definitely recommend!
View storeI decided to use this app for my dog treats! so far so good, customer service was spot on, they answered my questions in a timely manner and gave me some feedback :)
View storeThis app provided exactly what we needed for our subscription service. We went through so many different apps before we found Loop. Loops ability to chose an anchor date and have a cut off period were critical to our needs.
View storeAmazing team that helped us migrate from Paywhirl, reduced churn rate by 30% in the first 2 weeks and went above and beyond with weekly meetings to ensure we maxamise the efficiency of our subscription widget.
View storeVery prompt in helping with technical problems in setting up the subscription for our wine shop. Tim The Wine Library
View storeIt has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened.
View storeExcellent platform and amazing customer service! They are always there to help with questions or concerns.
View storeI had a great experience with Loop. I moved over from Appstle because their support team never could resolve my issues. Loop was quick and has a better interface!
View storeA great little app that does just what I need, without any hassle. When I have reached out to support with a query, the response has been. Thank you!
View storeLoop is a brilliant app so far and the difference with our previous solution is noticeable. The Loop team has been present and supportive in our setting up journey and especially Abel's help has been extremely valuable.
View store