The Shopify Subscription App With Dedicated Support on Slack

On Loop, your dedicated CSM is on Slack, responds in under 10 minutes, and spots your next problem before you do.
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Join 1,500 brands that made the switch
What you're dealing with right now

Support on most subscription apps is a dead end.

They send doc links. Not solutions.

You raise an issue. They send a help article. You already read it.

A different person every time.

No context. No continuity. You explain your setup from scratch.

Quarterly reviews that don't do anything.

High-level slides. Generic benchmarks. No action taken. See you in 90 days.

30+ hrs to hear back.Your business  don’t pause.

Dunning broken. Churn spiking. A ticket open since yesterday. Still waiting.

See what you're missing ->
What you get with Loop

A CSM who knows your brand. And is invested in your growth.

Dedicated Slack Channel

A private #loop-x-yourbrand channel. Your CSM. No tickets, no queues.

Under 10-Minute Response Time

Every message. Every time.
Not hours.
Not days.

Your CSM spots churn before you do

Monitors your cohorts. Flags the problem. Has a fix drafted before you notice.

A growth partner, not a support agent

Same CSM from day one. Builds your flows. Executes your quarterly goals.

See what real support looks like  ->
What brands say about Loop support
"Legendary."

Their word. Not ours.

600+
5.0 star reviews on

Real brands. Real results.

Migrated from Recharge
50% less churn in 6 months.
Subscription churn cut in half in 6 months.Upsell revenue grew from 4.5% to 6.8%.
Migrated from Recharge
Churn down from 10% to 2%.
Monthly churn dropped from 10% to 2% in 90 days.
Migrated from Recharge
2x save rate with targeted offers.
Doubled saves with personalized 3-stage cancel flows.

Your subscription platform has
been 'getting back to you'  for 2 days.

On Loop, your dedicated CSM is a DM away. Book a demo and meet them.

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We will reach out to you shortly and give you a detailed walkthrough of Loop and it's capabilities.

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