How Lumin Generated 17% More Revenue in just 4 months?

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The starting point

As LUMIN’s subscription business scaled to 7-figure quarterly revenue, the team saw opportunities. Looking to enhance customer retention and payment success rates.

The opportunity

• Payment success rates could be improved
• Needed deeper analytics & customer insights
• Wanted more sophisticated retention strategies

+12.6%

Enhanced Payment Recovery

• Smart retry logic with optimal timing
• Frictionless card updates
• Strategic incentive deployment

+3%

Advanced Retention Strategies

• Data-driven personalization
• Value-first approach
• Long-term success tracking

+1.2%

Customer Portal Enhancement

• Strategic benefit display
• Integrated rewards program
• Zero CAC revenue

+1.4%

Customer Portal Enhancement

• Strategic benefit display
• Integrated rewards program
• Zero CAC revenue

+17%

Subscription Revenue

• Achieved in just 4 months
• 7-figure quarterly revenue optimized

Ready To Take Your Business To The Next Level?

Scale subscription revenue 1.8x YOY

Send me Lumin's Strategy Guide

7+ figures

DTC Premium Skincare brand with 13K+ reviews

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Download the step-by-step playbook that helped Lumin generate 17% more revenue – with their exact optimization tactics and implementation timeline.

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